If it was busy, I would have been much more understanding. I asked him where the other one was - apparently the server entered it into the system as a pasta instead of a pizza.Ĥ5 minutes at Fireside - It took 35 minutes to get our drinks and 45 minutes for us to receive our incorrect food order. I went out to the car - my husband only comes out with one pizza instead of two. We drank our cocktails and decide to leave and take our 2 pizzas to-go - we were pretty frustrated with the whole experience at this point. The hostess told me the drink order didn't get entered into the system. I go inside to find out where they are and in the meantime, they had been delivered with no apology for the wait. Another 20 minutes goes by - no drinks and no one came to check on us. After 15 minutes, we still hadn't received our drinks, so he went inside to check on them - said they'd be right out. our cocktail and food order were taken in the first 5 minutes.that's when everything went downhill. They have a nice patio and we were looking forward to sitting outside and having a few cocktails and enjoying dinner - it was my husband's 40th birthday after all.
We had been looking forward to going to Fireside all day. Hilton Tulum Riviera Maya All-Inclusive Resort.Finest Punta Cana By The Excellence Collection All Inclusive.
